Fret no more.
This is your place to sound off - to tell us what you really think of your WorldNav GPS.
Is it useless?
Fails to work?
Software problems?
Poor customer service?
I know how you feel because I went through the same thing some time ago when I ordered a WorldNav 3300.
The WorldNav units are not what the manufacturer claims they are.
What you should do is return it and buy a real GPS unit, such as one made by Garmin. I have a Garmin unit and my brother also has one. My brother just ordered another one from them, their latest unit for truckers known as the 465T.
I feel that Garmin products have it all over WorldNav. Hands down. You can buy one through amazon.com. You will get a good price, from my experience. Just make sure it's an amazon.com-sponsored dealer because that way you aren't taking a risk with an unknown dealer or on-line store.
And the good folks at Garmin don't charge $15 for shipping like the WorldNav folks do. $15!
Heck, WorldNav promoters make more on shipping than they do on the unit. $15! It only costs them $4 to ship the unit. So on each unit they make $11 profit in shipping alone. Feeling ripped off?
If you want to complain to a customer-service person at WorldNav, email marleen.winer@gmail.com or ed@teletype.com. You may not get very far but it's worth a try.
Marleen and Ed - a husband-wife team - run TeleType Co. Inc. at 44 School Street, 10th Floor, Boston, MA. Ed also calls himself Fred, depending on whether he is trying to hide his real identity from an angry customer. So be careful.
If you prefer the phone to email, just call them and complain. 1-800-717-4478.
We also checked amazon to see what customers think of the WorldNav units. Here is one of two similar reviews for one of their units. We quote directly from the amazon.com web site:
"Do NOT waste your $$,
| By | Living The Dream "Stitchintime" (Woodstock, IL, USA) - See all my reviews |
We thought we'd done our research, and chose to believe the positive reviews (about 50%) Big mistake. The graphics are primitive and dark, it's difficult to leave the map, do some searching and return to the map without potentially losing your route.
Some common sense locations are missing or almost impossible to find: i.e., "Rest Areas"!!! The find features are cumbersome and it's difficult to guess what clues they want in order to provide the information you need.
We chose to keep rather than pay a 15% restocking fee, even though we knew immediately out of the box that this was way overpriced and over-stated.
Our disappointment is huge, and if we could give a rating of less than one star we would. We ran it at the same time to compare with our other GPS (TomTom - also NOT recommended) and between the two, TomTom is better.
The customer service people are pleasant and try, but even though we called immediately upon receipt trying to ship it right back, they wouldn't wave the restocking fee.
We should have just paid it and taken the $90 hit. It would have been cheaper than keeping what I consider an inferior and highly overpriced product.
But neither can even be spoken of in the same breath as our new Garmin 255W. Heads and shoulders above both.
For bridge heights/trucking compatibility - wait for the Garmin 465T. We will buy as soon as available for RV'g, and sell the WorldNav on ebay."
Meanwhile, check out:
http://www.gpsreview.net/teletype-worldnav-3100/
It's a treasure trove full of disgruntled buyers who fell for the junk that TeleType sells.
You can also post a comment if you would like others to see how you feel.
You can also post a comment if you would like others to see how you feel.
